Introduction

The "Asahi Shuzo Online Shop" (hereinafter referred to as "this service") is operated and sold by Asahi Shuzo Co., Ltd.
The management of personal information in the Asahi Shuzo Online Shop is defined as follows.

Asahi Shuzo (hereinafter referred to as "the Company") recognizes that the use of customers' personal information is essential to providing the best products, environment, and services to our customers, and we regard the protection of customers' personal information as our most important responsibility. Therefore, we will take the utmost care to protect our customers' personal information in accordance with the policies outlined below.

・We will only collect personal information from customers to the extent necessary to provide services to them and will not obtain more information than necessary.
・When collecting personal information from customers, we will clearly state the purpose of use and obtain the customer's consent.
・When using personal information, we will use it only for the purposes agreed upon by the customer.
・We will take necessary and appropriate safety measures against risks such as unauthorized access, loss, destruction, alteration, and leakage of customers' personal information.
・To ensure thorough protection of customers' personal information, we will appoint a Personal Information Protection Manager, establish an internal structure, and strive for necessary and appropriate supervision and education of employees.
・To facilitate business operations, we may entrust the handling of customers' personal information to contractors to the extent necessary. In such cases, we will ensure the necessary and appropriate supervision of the contractors to manage the safety of the personal information.
・We will not provide customers' personal information to third parties except in the case of provision to the contractors specified above, with the customer's consent, or when required by law or necessary to protect significant public interests such as life and property.
・We will strive to keep customers' personal information accurate and up-to-date. Additionally, to reasonably respond to requests for disclosure, correction, suspension of use, etc., of personal information, we will establish a "Customer Service Desk" to handle inquiries and consultations.
・We will continuously review and strive to improve the contents of this policy.

 

Purpose of Use of Personal Information

In addition to the purpose of providing this service, we may use the personal information and order information (including information about customers' order history) collected from customers for the purposes specified below. We will not use customers' personal information for any purposes other than providing this service or the purposes specified below.

• Providing various types of information to customers, such as products, services, lifestyle, and culture
• Payment processing
• Providing various services such as product delivery, repair, processing, and after-sales service
• Marketing activities for new products and renewals
• Other tasks related to the above-mentioned various operations

 

Regarding the Security Management of Personal Information

To ensure the accuracy and safety of personal information, we implement reasonable safety measures, including access management to personal information, restrictions on means of external transfer, and measures against unauthorized access, leakage, loss, destruction, and alteration. In the event of an incident involving personal information, such as leakage, we will promptly take appropriate measures, including measures to prevent recurrence.

 

Regarding the Entrustment of Personal Information

We may entrust tasks to third parties to the extent necessary to achieve the stated purposes of use. In such cases, we will appropriately manage and supervise the contractors.
(Contractors include shipping companies, printing companies for the dispatch of direct mail, collection agencies for unpaid product payments, etc.)

 

Disclosure of Personal Information to Third Parties

We will not provide or disclose personal information to other businesses, individuals, or third parties without the consent of the individual. However, the following cases are exceptions:

1. When there is consent from the individual regarding the provision of information
2. When disclosure is requested by public institutions such as government agencies based on laws and regulations
3. When disclosing personal information to business partners related to the operation of this site. In this case, the disclosed information will be limited to the necessary scope, and the disclosure recipient will be obligated to manage the personal information through contracts or other agreements.

 

Regarding Cookies

We will not provide or disclose personal information to other businesses, individuals, or third parties without the consent of the individual. However, the following cases are exceptions:

1. When there is consent from the individual regarding the provision of information
2. When disclosure is requested by public institutions such as government agencies based on laws and regulations
3. When disclosing personal information to business partners related to the operation of this site. In this case, the disclosed information will be limited to the necessary scope, and the disclosure recipient will be obligated to manage the personal information through contracts or other agreements.

 

Other Internet Privacy Considerations

Please note that if you disclose personal information on this site in a way that is accessible to everyone, that information may be collected or used by other Internet users. Please take care in handling your own personal information. Except as specifically provided for in individual services operated by us, the third-party sites and services linked from the content such as product information and banner advertisements posted on this service have independent regulations regarding the protection of personal information and data collection. This service does not bear any obligations or responsibilities for these independent regulations or activities. Before providing personal information, please review the terms and conditions stipulated by each site.

 

Changes and Notifications Regarding the Handling of Personal Information

We may change the contents of this personal information handling policy without prior notice due to business needs, the enforcement of new laws, amendments to existing laws, or other circumstances. If changes are made, we will post a notice on this website. Please check the latest content on this page when using our services.

 

Personal Information Manager and Disclosure, Correction, Deletion

If you request the disclosure, correction, deletion, or suspension of use of your personal information, we will respond to the necessary extent after confirming your identity.

 

Other

Handling of Direct Mail:
In this service, we may send direct mail to customers with their consent. This direct mail will inform customers via email or other means about information related to their transactions with this service or various products and services currently or potentially offered by us. These direct mails will only be sent by us or our partner companies, and the sender will be clearly indicated. Additionally, if you wish to stop or change the delivery of direct mail at any point, we will provide a system to easily cancel the subscription.

 

Contact Information for Inquiries Regarding the Personal Information Protection Policy

For inquiries regarding personal information, please contact us at the following:

Asahi Shuzo Co., Ltd.
〒891-6202
41-1 Wan, Kikai Town, Oshima District, Kagoshima Prefecture, 891-6202, Japan

Phone Number: 0120-41-5914
Phone Reception Hours: 9:00-16:00 (Closed on the 2nd and 4th Saturdays, Sundays, and public holidays)

Email Address: info@kokuto-asahi.co.jp
Email Reception Hours: 24-hour reception, responses during the above business hours